Choosing a Cochlear Implant You Can Trust

Choosing the right cochlear implant for you or your child is one of the biggest decisions in your hearing journey. After all, a cochlear implant is designed to last for a lifetime—and most people use the same implant for several decades. That means you want a cochlear implant that you can trust.

There are so many reasons to trust MED-EL cochlear implants, from our industry-leading reliability data to our dedication to innovation and customer service. But we want you to hear it from the people who have experienced our products first-hand: Our recipients. Over the past 30 years, hundreds of thousands of people around the world have entrusted MED-EL with their hearing. And this is what they have to say:

Why Cochlear Implant Recipients Trust MED-EL

“It’s given me the opportunity to be able to learn, play sports, and socialise.”

Will, a cochlear implant recipient from Peterborough

My parents found out that I was profoundly deaf when I was three months old. Both my parents have the Connexin 26 recessive gene, which is one of the most common causes of congenital sensorineural hearing loss. I was given hearing aids but they weren’t strong enough, so my family used sign language instead.

Quite by chance, my parents met a little girl with cochlear implants who could hear and speak. They decided to find out more and concluded that they were a good option for me. I received my first implant at the age of two, and the second when I was nine years old. Supported with hearing habilitation, I learnt to listen and speak.

Today, I’m studying Sport and Exercise Science at Leeds Becket University and hope to become a physiologist. I’m also an avid football player. I captained Peterborough United’s deaf futsal team to win the National Deaf Football Tournament and am part of the England and Great Britain Deaf men's football squads.

My advice to others is to bring your close ones around you, and they will help you all the way.

“My implants mean there are no barriers to what I can achieve."

Freya, a cochlear implant recipient from Manchester


When my daughter Freya was six weeks old, she was diagnosed with mild single-sided deafness in her right ear. As she got older the hearing loss progressed and her left ear started to be affected too. Just before her second birthday, we were told that her hearing loss was too profound for hearing aids. We were referred to the Manchester Auditory Implant Centre and a few months later Freya received two cochlear implants.

Getting implants was such an important step for her that we celebrate Freya’s “hearing birthday” every year. Before her implants, Freya only had 25 words but now she is an exceptionally talkative child. I loved seeing her progress and her ability to access things that weren’t possible without the implants, such as music and mainstream education and the confidence they have given her. I couldn’t be prouder of her.

If you’re thinking about cochlear implants for your child, my advice is to be confident that you know your own child best. You will make the best choices on their behalf. And don’t be afraid to ask questions or seek out other families for support.

Freya’s mother Lynn is a Hearpeers Mentor. Chat to her for one-on-one advice about her experiences with cochlear implants.

Connect With Lynn

“They’ve provided me with a new lease of life.”

Colin, a cochlear implant recipient from Hertfordshire

My hearing started to deteriorate when I was in my thirties. I used two hearing aids, but my hearing loss worsened over time, and even the most powerful ones didn’t work. Hearing loss started to affect my everyday life. I began to lose my confidence and stopped visiting friends for dinner. I missed out on jokes with my family. I even took early retirement from work. Eventually, I gave up engaging with everyone.

Years later, in 2013, my GP referred me to the local ENT centre where they informed me that I would be suitable for a cochlear implant. However, during the assessment process they found acoustic neuromas, which meant I needed regular MRI scans to check if they were stable. In 2015, it was confirmed that the tumours were stable and I finally received my cochlear implant in 2016.

It was an anxious wait but the moment I was “switched on” I could hear new sounds. I was amazed, I felt like I was learning to hear for the first time again. Over the first few weeks, with support from my speech therapist and my wife I began to hear birds singing and water running.

If you have hearing loss, I recommend seeing your GP but also do your own research on any options you’re given. I also found talking to existing cochlear implant recipients and reading other stories really helpful during the decision process. 

Colin is a Hearpeers Mentor. You can contact Colin directly to talk about his experiences with cochlear implants and get advice as you start on your hearing journey.

Chat to Colin

I trust MED-EL

Talk to a Cochlear Implant User

Want to talk to someone who has been in your situation? Our volunteer Hearpeers Mentors have been through the hearing implant process themselves and can offer you one-to-one support as you embark on your journey to better hearing. Get in touch with them today by following the link below.

Connect With a Mentor

Here With You

At MED-EL, we’ve been connecting families with life-changing hearing implants for more than 30 years so we understand that hearing loss can be difficult for you and your whole family. That’s why we’ve always been driven by one thing: A passion to help people with hearing loss.

It’s been that way since 1977, when our CEO, Dr. Ingeborg Hochmair, pioneered the modern cochlear implant along with her husband Erwin. Today we’ve grown to more than 2,300 employees covering over 130 countries, but we’re still guided by the steadfast principles of our founders. 

When we create new technology, we make sure it’s compatible with earlier implants so that everyone can benefit. With MED-EL, our recipients know they can always count on us for a lifetime of better hearing. And our dedicated support network and local care specialists are here for you, every step of the way. 

Take the first step and book an appointment with one of our hearing implant experts located right here in the UK. They’re ready to answer any questions you might have and to guide you through the next steps. 

Chat to an Expert