RONDO Swap Registration

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Welcome to MED-EL’s RONDO Swap Registration Page!

Para registrarse en español, haga click aquí .

If your MED-EL cochlear implant surgery was August 1, 2020 or later and your patient kit included a RONDO 2 Audio Processor, you may be eligible to exchange your RONDO 2 for the next generation RONDO Audio Processor once it's available! Check out the important reminders below for additional eligibility requirements.

 

Pre-register for RONDO Swap after your initial activation appointment.

 

    Here are a few important reminders about eligibility for RONDO Swap:

    • If you received two audio processors in your patient kit, the RONDO 2 you plan to exchange must be UNOPENED with the original seal intact.  Open/unsealed RONDO 2 Audio Processors are not eligible for RONDO Swap and will be returned to the patient. 
    • Recipients who received a patient kit with only one audio processor may exchange an open RONDO 2.
    • Specific items to be returned as part of the exchange vary by patient kit configuration. Please refer to instructions included with the patient kit for details.
    • SONNET 2 Audio Processors are not eligible for RONDO Swap.
    • RONDO Swap is valid for patients implanted in the USA between August 1, 2020 and product availability.  The patient kit must include at least one RONDO 2 Audio Processor.

    Let's get started!  Have your RONDO 2 nearby and answer a few questions to pre-register for RONDO Swap!

     

    Click on the correct option below to let us know if you are registering one or both of your ears for RONDO Swap:

     





    You indicated that you had one ear implanted after August 1, 2020. 

     Which audio processor(s) did your patient kit include (click one picture)?

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    You indicated that you had two ears implanted after August 1, 2020.  

     Which audio processor(s) did each of your patient kits include (click one picture)?