RONDO Swap Registration for Audiologists



Please complete the RONDO Swap Registration form below for each unopened/sealed RONDO 2 Audio Processor and FineTuner (when applicable) you are holding for your patient(s). You may choose to register your patients individually following their initial activation appointments or as a group at the end of the promotional period.


The pre-registration period is open now. The deadline for registration will be announced upon product availability, expected later this year.


  • The next-generation RONDO Audio Processors for each of the registrations you enter below will be shipped to the center address you provide below. 
  • If you are registering multiple patients for RONDO Swap and need to request shipment to different locations or to different audiologists’ attention, refresh the page and submit a new form for each unique shipping request. 
  • To request shipment of a next-generation RONDO Audio Processor to a specific patient’s home address, please refresh this page and submit separately with that patient’s shipping information. 
  • Note that all next-generation RONDO Audio Processors will need to be programmed prior to use.

Here are a few important reminders about eligibility for RONDO Swap:

  • For patient kits with two audio processors, the RONDO 2 to be exchanged must be UNOPENED with the original seal intact. Open/unsealed RONDO 2 Audio Processors are not eligible for RONDO Swap. 
  • For patient kits with just one audio processor, MED-EL will allow the exchange of an open RONDO 2.
  • SONNET 2 Audio Processors are not eligible for RONDO Swap.
  • RONDO Swap is valid for patients implanted in the USA between August 1, 2020 and product availability.  The patient kit must include at least one RONDO 2 Audio Processor.

Section 1: Provider Information

Please use this section to fill out your information. Patient information will be asked later. 


Section 2: Shipping Information


Ship to:

Section 3: Patient Information


All RONDO Swap return packaging materials and next-generation RONDO Audio Processors will be shipped to the address above upon product availability and the initiation of the RONDO Swap exchange process. For delivery to additional address(es), please complete and submit the form again with the additional patient/shipping information.


I understand that all next-generation RONDO Audio Processors for the above patient(s) will be sent to the address in Section 2.
I have included the serial number(s) for all patients listed above.