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Announcing MED-EL’s RONDO Swap Program!


No need to wait for future technology. As of August 1, 2020, patients who choose a MED-EL cochlear implant with a RONDO 2 Audio Processor can exchange the RONDO 2 for the next-generation RONDO once it’s available.

 

Here’s how RONDO Swap works:

• Choose a MED-EL SYNCHRONY Cochlear Implant system with a RONDO 2 Audio Processor. If your Patient Kit includes two processors, keep one RONDO 2 sealed for the swap.

• When you receive your Patient Kit, you will be instructed to complete a simple, online pre-registration for RONDO Swap.

• Once the next-generation RONDO Audio Processor is available (expected later this year), MED-EL will contact you to complete the swap.


Have a question or want to learn more about the RONDO Swap program? Fill out the contact form below to get in touch with us!

Additional Details

RONDO Swap is offered for patients implanted in the U.S. only with a surgery date of August 1, 2020 through product availability.

  • If you receive only one audio processor in your Patient Kit, choose RONDO 2 and use it until the swap.
  • A FineTuner will also be returned to MED-EL as part of the swap. Instructions for the FineTuner return will vary by Patient Kit.
  • The warranty start date for the next-generation RONDO Audio Processor coincides with the start date of the original CI system patient kit.
  • Only one audio processor may be exchanged per ear/CI system.
  • SONNET 2 is not eligible for the RONDO Swap promotion.