SONNET Swap Registration

SONNET_swap_image (1)2


You have indicated that you received a single audio processor in your patient kit:  the SONNET that you are currently wearing


Congratulations on your upgrade to a new SONNET 2 Audio Processor via the SONNET Swap program!  Please follow these instructions:

  1. Fill out the form below before May 31, 2020 and MED-EL will mail your SONNET 2 and return packaging for your current SONNET to the address you provide.

  2. Contact your audiologist to arrange for programming of your SONNET 2 before first use.

  3. Save the white SONNET Swap box and red bubble envelope that we send with your SONNET 2 to return your SONNET to MED-EL by July 31, 2020. If your SONNET is not returned by July 31, 2020, you will be billed and your account will be placed on hold.

Please complete the form below before May 31, 2020 to register for SONNET Swap.


Note the following as you complete the form:

  • If you are a guardian or parent of MED-EL cochlear implant recipient, provide the recipient’s information when completing the form below.
  • MED-EL cannot deliver to a P.O. box. 
  • A signature will be required for delivery.
  • If you need assistance completing the form, please call 888-633-3524 or contact your Customer Service Representative directly.
Open SONNET Serial Number

Which ear was implanted?

I would like my SONNET 2 User Manual in:

I understand that upon shipment of my SONNET 2 Audio Processor, I have until July 31, 2020 to return my SONNET to MED-EL in the pre-paid packaging provided.