SONNET Swap Registration

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You have indicated that you received a single audio processor in each of your two patient kits:  the two SONNETs that you are currently wearing

Congratulations on your upgrade to new SONNET 2 Audio Processors via the SONNET Swap program!  Please follow these instructions:


  1. Fill out the form below before May 31, 2020 and MED-EL will mail your SONNET 2 Audio Processors and return packaging for your current SONNETs to the address you provide. 

  2. Contact your audiologist to arrange for programming of your SONNET 2 Audio Processors before first use. 

  3. Save the white SONNET Swap boxes and red bubble envelope that we send with your SONNET 2s to return your SONNETs to MED-EL by July 31, 2020.  If your SONNETs are not returned by July 31, 2020, you will be billed and your account will be placed on hold. 

Please complete the form below before May 31, 2020 to register for SONNET Swap.



Note the following as you complete the form:

  • If you are a guardian or parent of MED-EL cochlear implant recipient, provide the recipient’s information when completing the form below.
  • MED-EL cannot deliver to a P.O. box. 
  • A signature will be required for delivery.
  • If you need assistance completing the form, please call 888-633-3524 or contact your Customer Service Representative directly.
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I would like my SONNET 2 User Manual in:

I understand that upon shipment of my SONNET 2 Audio Processors, I have until July 31, 2020 to return my SONNETs to MED-EL in the pre-paid packaging provided.